Data Deletion Request

1. Who can request deletion

Any account owner or user can request deletion of their personal data. If your data was added to a GetBiz product by your employer or another organization (for example, your employee record in HRMS or your contact entry in a customer’s Email Campaign list), that organization controls the data. We will forward your request to them and assist as their data processor.

2. How to submit a request

• Email contact@getbiz.solutions with the subject “Data Deletion Request,” or use the button above.
• Tell us which product the data is in (HRMS, Social, Email Campaign, CRM, or website), the account email, and your company name.
• Describe what you want deleted (your entire account, a connected social account’s data, a contact list, or specific records).

3. Self-service options

• Account holders: most data can be removed from within the product, or by asking your account administrator to delete your user and associated records.
• GetBiz Social: you can disconnect a linked social account at any time from the integration settings, which revokes our access and removes the associated tokens.
• GetBiz Email Campaign: recipients can unsubscribe via any campaign email; list owners can delete contacts directly.

4. Verification

To protect your data, we verify the identity and authority of the requester before deleting anything. We may ask you to confirm from the account’s registered email address or provide additional details.

5. What we delete

On a verified request, we delete or irreversibly anonymize the personal data associated with your request across our active systems. Some data may be retained where required by law (for example tax, accounting, or security records) or in backups, which are purged on a rolling schedule.

6. Timeline

We aim to process verified deletion requests within 7 business days, and in any case within the timeframes required by applicable law. We’ll confirm by email once completed.

Product-specific data deletion

Some products have dedicated deletion instructions, especially where they connect to third-party platforms:

• GetBiz Social — disconnecting Facebook, Instagram, Pinterest, or LinkedIn, and platform-specific deletion (including Meta’s data-deletion callback). See GetBiz Social Data Deletion.
• GetBiz WA — deleting contacts and message history, and disconnecting your WhatsApp Business Account. See GetBiz WA Data Deletion.
• GetBiz HRMS — deleting employee records and biometric data (mostly employer-controlled). See GetBiz HRMS Data Deletion.
• GetBiz Campaigns — recipient unsubscribe, and deleting contacts/lists and tracking data. See GetBiz Campaigns Data Deletion.

7. Related

For more on how we handle data, see our Privacy Policy and Terms of Service. Questions? Reach us at contact@getbiz.solutions or the Contact page.